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Apple users complain against staingate

http://goo.gl/8qTu58

Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop’s retina screen.

This story is appearing on the Tech pages of the BBC today as the lead, but looking further into it it appears to be a known issue since March of this year – possibly some recycling of news on a slow news day ?

From the BBC Tech Site ->

They are reporting “horrific stains” spreading across screens, in the forms of spots and patches.

Phi Chong, a software engineer, told the BBC he has had to replace his screen twice in the last two years. He said he had been told Apple would not carry out further screen repairs.

The firm told the BBC users should contact its Apple support centre.

One Macbook repair specialist indicated that this was not a common problem.

But users who have been affected are concerned they will face expensive service fees once their warranties and/or extended AppleCare protection plans expire.

“My last screen replacement had its anti-reflective coating start peeling off within a month,” said Phi Chong.

“I’m worried it will start peeling again after my AppleCare has expired.”

More on the current story here:

http://goo.gl/8qTu58

An opposing view here :

http://cupertinotimes.com/staingate-retina-macbook-pro-stains-are-users-fault/

applescreen

 

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